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The 2N® Indoor Touch unit is designed for an audio and video communication with the 2N® IP Intercom. You can see all intercoms connected to the LAN, you are able to accept incoming audio/video calls, make outgoing calls to 2N® IP Intercom and also control locks connected to the intercom.

Info
title2N® Helios IP intercom FW & license

It is strong recommended to use the latest FW version for 2N® IP Intercom as available here.

The 2N® IP Mobile application ver.4 does not need Enhanced integration or Gold license for the 2N® IP Intercom for door opening anymore. 

How to configure 2N® IP Intercom?

  • for firmware 2.23.1 and older:

    As a very first step go to the section  "Directory – Users", enable the desired position in the Phonebook Directory and set the "Phone Number" to  to be dialled once you press an appropriate button of the intercom. If you want to call to the 2N® IP Mobile application running in the 2N® Indoor Touch unit, the number has to be filled in a format: "device:name". In our example the device name “IDT” is being used, see please the picture below.

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       In the next step you can set the intercom to automatically pick up the incoming calls in order to easily reach it at any time. Go to the section  "Services – Phone – Calls" and enable 
        enable Automatic Pickup for incoming calls for both SIP1 and SIP2, see the picture below.

 

       As a next step go to the section  "Services - Phone - SIP 1" and fill in the "Domain" field. For direct calls from the 2N® IP Intercom to 2N® IP Mobile application it is recommended  recommended
       to to fill in the IP address of intercom as shown in the picture below (IP address of the intercom in this example is 192.168.50.10).

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  • for firmware 2.2426.0 and later:

    As a very first step go to the section  "Directory – Users", create a new user and set the "Phone Number" to be dialled once you press an appropriate button of the intercom. If you want to call to the 2N® Indoor Touch unit, the number has to be filled in a format: "device:name". In our example the device name “IDT” is being used, see please the picture below.

       In the next step you can set the intercom to automatically pick up the incoming calls in order to easily reach it at any time. Go to the section  "Services – Phone – Calls" and                     enable Automatic Pickup for incoming calls for both SIP1, SIP2 and SIP2, Local - see the picture below.Image Removed

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       As a next step go to the section  "Services - Phone - SIP 1" and fill in the "Domain" field. For direct calls from the 2N® IP Intercom to 2N® IP Mobile application it is recommended         to fill in the IP address of intercom as shown in the picture below (IP address of the intercom in this example is 192.168.50.10).

 

 

 

Last step is to assign the contact to quick dial button.

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How to set 2N® Indoor Touch?

Once the 2N® Indoor Touch is connected to the local network and powered (over PoE or using an external 12V DC/2A power supply) it will boot up and you see its initial screen (launcher). By clicking on the 2N® IP Mobile application icon in the right upper corner you can open it and access its settings.

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Tip
titleList of connected devices on 2N® Helios IP Intercom

A list of registered Device names can be easily viewed on the 2N® IP intercom in the menu Services - 2N® Indoor Touch, see the example below.

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Note
titleNetwork requirements

In order to perform correctly, all components are required to be interconnected over appropriate Ethernet/Wi-Fi network parts as described in this FAQ: What LAN/Wi-Fi infrastructure do I need?

Read it please very carefully to avoid any video blackout or audio/video delay issues. Thank you.

Faq_zapati

 

 

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