Our intercoms use HTTPS protocol for accessing the websitetheir web interface. HTTPS unlike HTTP requires a certificate for authentication.
The certificates for our device 2N devices are signed by us (self-signed) and not by the certification authority hence the browser will mark it as a potential threat.
In macOS 10 when you entered the IP Address address of your 2N Device device you would be given a statement presented with "Your connection is not private" as shown below.
It This had a simple solution -> click on Advanced -> Proceed to IP address (unsafe) and you were on taken to the webpage of your 2N Devicedevice:
macOS 11 Big Sur
With the new macOS update 11, you will not be given the option to Proceed to IP Addressaddress (unsafe).
But here is a workaround if you are using a chromium-based web browser ege.g. Google Chrome, Mozilla, Safari, Microsoft Edge etc.
Workaround Solution: Click anywhere on the blank background and type thisisunsafe on your keyboard and you will be taken to the webpage of 2N Device
In order to access the web configuration of our devices, they need to be on firmware 2.31 and newer, if you don't own a Windows or Linux machine, hence you don't have a way how to upgrade the unit, you can upgrade the firmware via a Remote Configuration tool, please follow the steps below:
You can access the web interface via remote configuration Remote Configuration in our My2N service. The remote configuration Remote Configuration feature is free for any number of devices and is usable on both macOS and iOS devices. Here are the steps needed to perform:
1) Create an account (if you don't have any one yet) here.
2) Log in to your My2N account, go to the Remote Configuration and click ADD DEVICE:
5) Now enter the login credentials to the device's web interface and upgrade the firmware to 2.31 or newer and now you can access the web configuration . Once the update process finishes you will have access to the device's web interface through its IP address directly from your device.