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Virtual Machine Back-Up to File (Export to OVA)

  • With the virtual machine off.
  • Go to File → Export appliance...


   

Log files

2N® Access Commander (linux based installation) is saving its system log files in following folders:

/var/www/2n-ac/logs/

/var/log/apache2/

...

Following steps will allow you to download those files to your computer:

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  • locate and navigate to folder  /var/log/apache2/, mark following file and by pressing F5 copy it to your computer:
        error.log
    Note: Since this file has the same name as previous one from step 4, please rename it in your computer after copying to different name. For example you can use following name:
        error_apache2.log

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Please send those files to 2N for analysis.