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ModelOS versionBattery optimisationAuto-startPush notificationsApp permissions
Acer Liquid Zest Plus6.0Battery>Battery optimisation (upper right corner)>all apps>2N® Mobile Video>Do not optimisenot foundApps>2N® Mobile Video>notificationsApps>2N® Mobile Video>Permissions
Asus (in general)???Settings>Manage battery usage>Choose all apps>find 2N® Mobile Video>Do not optimiseConsumptions>Management of automatic startup>find 2N® Mobile Video>enableSound & Notifications>App notifications>2N® Mobile VideoApps>2N® Mobile Video>Permissions
Asus Zenfone 26.0.1Battery>Battery optimisation (upper right corner)>all apps>2N® Mobile Video>Do not optimiseConsumptions>Management of automatic startup>find 2N® Mobile Video>enableSound & Notifications>App notifications>2N® Mobile VideoApps>2N® Mobile Video>Permissions
Google Pixel10Battery>battery optimisation> choose all apps>2N® Mobile Video>Do not optimisenot foundApps & Notifications>2N® Mobile Video>App info>NotificationsApps & Notifications>2N® Mobile Video>App info>Permissions
Honor 109Battery>Optimisation>choose all apps>Don't allowBattery>App launch>2N® Mobile Video>enableNotifications>2N® Mobile Video>allow notoficationsApps>Apps>2N® Mobile Video>Permissions
Huawei Ascend G75.1.1Battery>optimisation option was not foundnot foundNotification manager>2N® Mobile Video>allow notoficationsManage apps>2N® Mobile Video>Permissions
Huawei P8 Lite6Apps>2N® Mobile Video>Batterynot foundNotification panel & status bar>Notification manager>2N® Mobile VideoApps>2N® Mobile Video>Permissions
Lenovo P705.1Power manager>optimisation option was not foundnot foundSound & Notifications>App notifications>2N® Mobile VideoApps>2N® Mobile Video>Permission
Lenovo S605.0.2Power manager>Background app management>2N® Mobile Videonot foundNotification center>App notfication management>2N® Mobile Video>Enable notificationPermission Control>apps>2N® Mobile Video
LG Flex 26.0.1Battery & Power savings>optimisation option was not foundnot foundSound & Notification>Apps>2N® Mobile VideoApps>2N® Mobile Video>Permissions
LG G35.0Battery & Power savings>optimisation option was not foundnot foundSound>Apps>2N® Mobile VideoGeneral>Apps>2N® Mobile Video
LG H 6356Battery>optimisation option was not foundnot foundApps>2N® Mobile Video>App info>NotificationsApps>2N® Mobile Video>Permissions
LG K 5006.0.1Battery & Power savings>optimisation option was not foundnot foundSound & Notification>Apps>2N® Mobile VideoApps>2N® Mobile Video>Permissions
Motorola E47.1.1Battery>Battery optimisation (upper right corner)>all apps>2N® Mobile Video>Do not optimisenot foundNotification>2N® Mobile VideoApps>2N® Mobile Video>Permissions
Nokia 59Apps & Notifications>see all apps>2N® Mobile Video>battery usage>Battery optimisation>All apps>2N® Mobile Video>Do not optimisenot foundApps & Notifications>all apps>2N® Mobile Video>NotificationsApps & Notifications>all apps>2N® Mobile Video>Permissions
Samsung Galaxy J57.1.1Bettery>Unmonitored apps>2N® Mobile Videonot foundNotifications>2N® Mobile VideoApps>2N® Mobile Video>Permissions
Samsung Galaxy S45.0.1Bettery>App optimisation>detail>2N® Mobile Video>Turn offnot foundNotifications>2N® Mobile VideoApplication manager
Xiaomi MEG 78.1.0Battery & performance>power>App battery saver>2N® Mobile Video>No restrictionsInstalled apps>2N® Mobile Video>AutostartInstalled apps>2N® Mobile Video>NotificationsInstalled apps>2N® Mobile Video>Permissions
Xiaomi Redmi Note 47Battery & performance>power>App battery saver>2N® Mobile Video>No restrictionsInstalled apps>2N® Mobile Video>AutostartInstalled apps>2N® Mobile Video>NotificationsInstalled apps>2N® Mobile Video>Permissions

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Xiaomi MIUI 8 phones are using very aggressive battery saving methods. These proprietary features may cause the 2N® Mobile Video application (and other communicators and instant messaging apps) unreachable when running in the background.

Proceed please with following steps:

  • Go to settings --> manage apps' battery usage --> choose apps. From there, pick all the apps you want to receive push notifications and select "No restrictions."
  • Go to settings --> permissions --> autostart. From there, pick the apps you want to receive notifications, and toggle the switch to turn it on.
  • Go to settings --> app notifications --> pick the apps you want to receive notifications, then turn the toggle for "Priority" on.
  • Lock the app in the "recent apps""app overview" plane. Do so by first opening the apps, then press the "recent apps/overview button" (that's the square button on stock Android, or the button with three horizontal lines on the Mi Mix). From there, find the app you want to receive notifications, pull down on it to "lock it", so it never gets cleared.
  • This last step requires Developer Options privileges. To enable that, go to settings --> about phone and tap on MIUI version tab like eight times. You should then get a little message saying "you are now a developer." Then head back out to settings, go to developer option, scroll to nearly the bottom, find "memory optimization," and turn it off.

 

For further details see this article: https://www.forbes.com/sites/bensin/2016/11/17/how-to-fix-push-notifications-on-xiaomis-miui-8-for-real/#2b07d4bb7572

Smartphone settings examples

 

Anchor
Honor
Honor

Honor 10


Anchor
Lenovo
Lenovo

Lenovo S60



Anchor
Xiaomi
Xiaomi

Xiaomi MEG 7


Anchor
Pixel
Pixel

Google Pixel