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This section is focused on Frequently Asked Questions for 2N® Access Commander. The FAQ is divided into three separate groups to help you find the right information quickly. Configuration tips & tricks contains the standard settings guides and configuration hints for quick setup. How to connect section answers the basic settings questions for 2N® Access Commander and third party devices. Troubleshooting section is focused mainly on 2n product troubleshooting and issue report.

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Configuration tips & tricks

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How to connect with third party device

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Troubleshooting

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Recently Updated

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Page: *Video - Anti-passback - Feature configuration in 2N® Access Commander Page: *Video - Basic setup - 2N® Access Commander Page: *Video - How to setup SMTP and Notifications in 2N® Access Commander Page: *Video - Installation - How to install 2N® Access Commander Page: *Video - Visitors management - How to setup and use it in 2N® Access Commander Page: Gmail SMTP service configuration in 2N® Access Commander Page: Anti-passback - how to configure in 2N® Access Commander Page: Attendance (and presence) - how to configure Page: Automatic startup of 2N® Access Commander BOX after power outage Page: Backup and restore of settings in 2N® Access Commander Page: Beta testing of 2N® Access Comamnder Page: Bluetooth authentication - How to configure it in 2N® Access Commander. Page: CSV Import – How to import users and their details to 2N® Access Commander from a CSV file Page: CSV Synchronization - How to use CSV file to import / remove users with their details in 2N® Access Commander Page: Display - How to set up display of an device in 2N® Access Commander Page: Factory reset - How to make a factory reset of 2N® Access Commander Page: Factory reset of the 2N® Access Commander BOX Page: How to provide all information to effectively resolve a technical issue with 2N® Access Commander Page: HTTP REST API – basic information and example of communication with API of 2N® Access Commander Page: Import of Access Commander database from an old instance to a new instance (the same versions) Page: Import of users from device to 2N® Access Commander Page: Installation of 2N® Access Commander Page: Keyboard - How to set different keyboard layout in 2N® Access Commander Page: Kopie von License for 2N® Access Commander Page: LDAP - How to import users from a remote directory to 2N® Access Commander? Page: Licensing since the version 2.0 in 2N® Access Commander Page: Lift control – configure 2N systems to control lift access Page: Log files - How to get log files from 2N® Access Commander Page: Manage 2N IP devices over Internet Page: Milestone - How to integrate 2N® Access Commander with the camera system Milestone XProtect? Page: Proxy server - how to setup in 2N® Access Commander Page: Software Upgrade from Access Commander 1.9.1 to Access Commander 1.10 Page: Software Upgrade - How to make a software upgrade of 2N® Access Commander Page: SSH - How to connect over SSH to 2N® Access Commander Page: SSL - User certificate - How to add CA signed user certificate to 2N® Access Commander web Page: Static IP address - How to set up static IP address in 2N® Access Commander Page: Time - How to set correct time in 2N® Access Commander Page: Virtualization (VT-x/AMD-V) - Enabling virtualization on your computer for running 2N® Access Commander Page: Virtual machine backup - How to backup whole virtual machine with 2N® Access Commander Page: Virtual System - How to install 2N® Access Commander Page: What devices can be connected to Access Commander? Page: Milestone XProtect - How to display video tracks and event information surrounding an access by a user from 2N® Access Commander Page: Milestone XProtect - How to add, monitor and control door units stored in 2N® Access Commander Page: Dashboard and widgets (since the version 2.0) in 2N® Access Commander Page: Lockdown (since the version 2.0) in 2N® Access Commander Page: Milestone - log operator's actions performed from Milestone® Xprotect Smart Client Page: QR codes - setting up an access using QR codes in 2N® Access Commander Page: Time settings in 2N® Access Commander Page: How to set up device's display in Access Commander Page: Access points - defining access points in 2N® Access Commander since version 2.1 Page: Occupancy Management in 2N® Access Commander since version 2.1 Page: Visitor Management - Managing of visits in 2N® Access Commander since version 2.1 Page: 2N® Access Commander - new Licensing Page: Supported firmwares of connected devices across 2N® Access Commander versions Page: Access Commander REST API guide Page: HTTP REST API – basic information and example v.2