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  • This FAQ was made with firmware 2.12 and 2N® IP Eye version 1.4.0.19

  • Download 2N® IP Eye software (further just "Eye") and install it to your computer. You can find 2N® IP Eye at the 2N webpage, see the link https://www.2n.cz/en_GB/products/2n-helios-ip-eye
  • Installation 2N® IP Eye will open port 443 UDP. Before installation please enable port 443 UDP in your firewall.
  • Once you go through the installation, the icon Eye will be launched to desktop on your computer. Open it and run software as tray icon.

How to configure 2N® IP intercom


  • You can set a pop-up feature from the side of 2N® IP Intercom. The pop-up feature means that when a call from 2N® IP Intercom is made, Eye will automatically pop-up on the computer with the IP address set under the given user. You can see an example in the picture below. Go to Menu Directory-Phone Book and fill in 2N® IP Eye address.

Note

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On MS windows tablets Pop-up function is not available.


           for firmware 2.23.1 and older:

          for firmware 2.24.0 and later


  • If your PC is registered to the domain and a domain server is running in your network you can call directly to domain name of the PC instead of IP address. Your IP address can change in the same network, but your domain name will be still be the same.

           for firmware 2.23.1 and older:

          for firmware 2.24.0 and later 

 

  • You can set unsecured access to your 2N® IP Intercom via 2N® IP Eye with settings below. Then all users can see pictures from 2N® IP Intercom. In Services-HTTP API, Switch API and Camera API set to Unsecure / None

    HTTP API – license info

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    Switch API is only available if you have the Enhanced Integration license in your intercom. Switch API will allow you to activate switches even outside of calls.

  • There is also option to create secured access 2N® IP Intercom and define possible functions. Go to Services-HTTP API - Account 1 and define what this user can monitor and control.

 


Settings of 2N® IP Eye:

  • Now we can go through the settings of 2N® IP Eye.

  • In the "Intercoms" you can add up to 100 2N® IP Intercom cameras. You can type IP address of the 2N® IP Intercom or you can also search for all connected 2N® IP Intercom in your network.

  • If you set secured access in HTTP API, you have to fill login parameters in Credentials

  • In the tab "Video calls" you are able to set an icon for opening any of four locks which you have got connected to 2N® IP Intercom. You can also define a button for switching between internal and external cameras. You can find how to set an external camera in this FAQ: External IP camera - How to set it in 2N® IP Intercom

  • In the "Surveillance" tab you can set up to 10x10 tiles big monitoring window.

  • In the "General Settings" tab you are able to enable stay on top/run on startup.

  • In the picture below you can see what it looks like if a call is in progress. And with buttons you can open lock, control switch or use picture from external camera.
    You can watch your camera also in full screen mode use double click on the pop-up window or click right mouse button and choose full screen mode

 

  • In the picture below you can see surveillance cameras.