How to configure 2N® VoiceBlue Next
Note: As a very first step please make sure that the license for Email2SMS feature is uploaded into your 2N®VoiceBlueNext gateway. This license is sold as a package for 10 users (you can buy licence for 10, 20, 30, etc. users) and you can have up to 200 licensed users in the gateway. If you want to verify whether you have the correct license uploaded in your gateway, go to section "Management -> License key". You should see the licenses called SMSE and SMSUx and in the "Active" row. SMSE indicates that Email2SMS function is enabled and SMSUx indicates number of licensed users where x stands for this number (see the picture below). If there is not a license for Email2SMS (SMSE) then you will not see tab "Messaging" on the top bar!
In the first step go to section "Messaging –> Modules grouping" and enable SMS server – check the appropriate check-box. Next add GSM modules to SMS groups in order to facilitate incoming/outgoing SMS routing. It can be done based on your requirements e.g. according to the GSM provider, etc. The last step in this section is to assign SMS groups created in the previous step to the User groups if you want to use messaging with different routing rules. The GSM gateway can contain up to 4 User groups and up to 4 SMS groups.
As a next step you need to skip to the section "Messaging –> Users", click on the "Add" button and create new SMS user(s) who will send and receive SMS messages. There are several parameters in this section which have to be set. You need to select the communication protocol for SMS processing (SMTP/POP3 ) and assign the user to User group. Also do not forget to define the Login name (without domain) and Password to log into the SMS server via your e–mail client. You can see all parameters from this section in the picture below where was created user "Helios IP" with the login "SMS" and password "Helios". Once you fill in all parameters, click on the "OK" button. The user will be added and after that you have to make one more click to the "Save settings" button in the bottom right corner of the page (blue circle label in the picture).
Set the parameters of domain in the "Messaging –> User Group –> General settings" sub-menu. The domain is automatically assigned to the user´s login in the selected User group and it represents the user´s e–mail address. In this section you can also define some parameters for POP3 and SMTP such as subject of email, maximum SMS per email, next you can add “From” field as well as “Subject” to SMS (see the picture below).
In our example (in the previous step) a new user was created with login name "SMS". In this section we will set domain as: gateway.com. Then the e-mail address of the user with rights to access the SMS server will be SMS@gateway.com. The “@” character is completed automatically and it is not included in the domain´s field.
Outgoing SMS routing
As a last step you need to specify routing rules for outgoing SMS – it is done in the "Messaging –> User Group –> Outgoing SMS routing" menu where you click on the "Add" button. In this section you will specify mainly these parameters:
- Message to SMS group – the SMS group via which the outgoing SMS will be routed
- Action type – define how to process outgoing SMS. You can choose from two options: Submit from user (SMS can be sent only from selected users) or Submit from all users (enable sending SMS from all the SMS group users).
- Submit from user – choose a user who can send SMS (this is used only if "Submit from user" was selected)
Note: do not forget to enable the SMS server as shown in the first step (there is a check-box)!
In the picture below there is shown settings for User Group 1. Messages (emails) from all users in this User group are routed via SMS group 1. It means that these emails will be transferred to SMS and sent only via GSM modules assigned to SMS group 1. It is GSM module 2 in our example (as you can see in the picture from step 1).
Configuration of 2N® Helios IP
Note: Please keep on mind that Enhanced integration licence is needed in order to use Email feature!