2N® Mobile Video is a service available at the My2N cloud portal, which allows you to make calls from 2N Helios IP Intercoms to mobile devices over internet.
Step by step guide
Login to https://my2n.com and look for My2N ID as shown in the image below.
Figure 1: MY2N ID location
Open 2N Helios IP intercom using your web browser and navigate to section My2N on dashboard (main screen right after you login to the device)
Figure 2: Helios IP intercom main screen - my2n section
Fill in parameter for Auto Provisioning -> My2N/TR069 - >My2N Settings -> My2n ID with your My2N ID.
Figure 3: My2N settings
Once you save new settings, intercom will be synchronized with your My2N account.
Figure 4: My2N settings - synchronized status
Switch back to My2N and you will see the intercom you have just configured, waiting for an approval in section Mobile Video, subsection Settings
Figure 5: Device approval
You need to approve your recently added 2N Helios IP intercom device.
Figure 6: Device approval
New dialog will open where you will assign device to 2N® Mobile Video service. If you choose to have intercom connected in Automatic Mode (set by default), device will be configured automatically with My2N. The whole process takes only a few minutes to complete.
Figure 7: Device approval - final stage
Now you have successfully added 2N Helios IP intercom to your My2N account.
Figure 8: Added device
What to do next
Once intercom is in state Missing call settings, please see which steps needs to be proceeded next:
- Please add to your My2N account mobile device you wish to call from intercom to.
- Please set intercom's buttons in order to point them to mobile device you wish to call from intercom to.