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2N® Mobile Video is a service available at the My2N portal. It allows you to make calls from the 2N IP intercoms to mobile devices over Internet.


  • 2N IP intercom  firmware version 2.22 or newer.
  • 2N IP intercom  needs to be connected to the internet.

No additional license for the 2N IP intercom is required for the connection to My2N.

  • Make sure that the DNS parameter is configured correctly If the static IP address is used on the intercom

Step-by-step guide

Locate the security code for your intercom on the inlay paper card that came with the box of your intercom. Security code can be found on the back side of the paper card as shown in the image below:

Figure 1: Security code

You can also see a security code if you have fw 2.26 and higher in the section Auto Provisioning - My2N / TR069.



For detailed information about how to access My2N and sign up, please read the following article: !2N® Mobile Video Setup - registration and general settings


Once you login to your My2N account, please navigate to the "Settings" section and press Where to call from? button as shown in the image below:

Figure 2: Add a door intercom

In a new opened window, please fill in details about your 2N IP intercom.

  • Fill in the intercom's name (defined by your requirements in order to easily identify this device).
  • Fill in this device's serial number from the paper card that belongs to the device.
  • Fill in the security code from the same paper card.


Figure 3: Add intercom with security code


Please note that one device (one serial number) can only be assigned to one My2N account at once. If you have already registered that intercom to a different My2N account, you need to remove it first.


If you choose to have the intercom connected in the Automatic Mode (set by default), the device is configured automatically with My2N. The whole process takes several minutes to complete.


If you do not want to use the Automatic mode for intercom's configuration with My2N, please visit following article:


Now you have successfully added 2N IP intercom to your My2N account.


Figure 4: Assigned device

What to do next:

- Add the mobile device you wish to call from your intercom to your My2N account.


You can add smartphone or tablet, 2N® Indoor Touch or 3rd party devices / applications.

For detailed information how to add them, please visit following articles:

My2N account - How to add smartphone or tablet

2N® Indoor Touch - how to configure to make and receive calls through My2N

How to add a 3rd party SIP device/application


- Set the intercom's buttons in order to assign them to the mobile device you wish to call from your intercom.


In order to make calls from intercom to mobile devices over My2N, buttons on intercom needs to be configured to call correct mobile devices.

For detailed information how to set buttons, please visit following article:

Call setting - How to configure call settings for the IP intercom