In order to make calls from 2N Helios IP intercoms to other devices such as 3rd party applications or devices, you need to add them to My2N first.
2N Helios IP intercom added in My2N account
3rd party application or device which supports:
SIP protocol for signalling
Codec G.711 a/u for Audio
Codec H.264 for Video
Step by step guide
In My2N press button Where to call? in order to add you SIP 3rd party application or device to My2N account.
- New window will appear. Please choose to add 3rd party device by clicking on it.
In next step, you need to name the new device and assign its user.
You can choose either an existing user in My2N:
Or create a new user in My2N account directly from this window:
- Confirm your choice by clicking on ADD DEVICE button:
- Once you finish by clicking on ADD DEVICE button, email will be sent to user's email address and you will get a confirmation dialog window.
- Now you have successfully added your 3rd party application or device to My2N account.