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2N® Access Commander BOX supports factory reset.

Please follow these steps:

https://2nwiki.2n.cz/pages/viewpage.action?pageId=76818862

 

2N® Access Commander installed in virtual environment does not support factory reset. You have to do a new clean installation of 2N® Access Commander.

Please follow these steps:

2N® Access Commander – how to install it to Virtual System