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This section is focused on Frequently Asked Questions for 2N® VoiceBlue Next. The FAQ is divided into three separate groups to help you find the right information quickly. Configuration tips & tricks contains the standard settings guides and configuration hints for quick setup. How to connect section answers the basic settings questions for 2N® VoiceBlue Next and third party devices. Troubleshooting section is focused mainly on 2n product troubleshooting and issue report.

Configuration tips & tricks

How to connect with third party device

Troubleshooting

Technical training

Page: !Factory reset - How to make a factory reset VBN Page: !Firmware Upgrade - How to make a firmware upgrade on 2N® VoiceBlue Next? Page: !How to provide all information to effectively resolve a technical issue on the 2N® VoiceBlue Next? Page: !Static IP address - How to set up static IP address? Page: !Statická IP adresa - Jak nastavit statickou IP adresu na bráně 2N® VoiceBlue Next Page: !Tovární nastavení - Jak uvést zařízení 2N® VoiceBlue Next do továrního nastavení? Page: 2N® VoiceBlue Next - How to configure it with Auerswald PBX? Page: 3CX - How to interconnect with 3CX? Page: Alcatel OXO - How to interconnect with Alcatel OXO? Page: Asterisk - How to interconnect with Asterisk? Page: Audio - What to check if You can't hear the ring-back tone? Page: Audio - What to check if You have only one-way audio? Page: Audio - What to check if you have voice quality issue? Page: AutoCLIP routing - How to set AutoCLIP routing? Page: Avaya - How to interconnect with Avaya Aura Communication Manager using SIP Page: Callback - How to set Callback? Page: Callback - How to set SMS Callback? Page: Call disconnection - What to do if a call still continues up to 30s after call ended? Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® VoiceBlue Next Page: Call routing - Forwarding call to one extension number Page: Call routing - SIM selection based on called number Page: CCM Express version 4.1 - How to interconnect with CCM Express version 4.1? Page: Configuration - Can I use 2N® VoiceBlue Next with my PBX? Page: Configuration - How to set 2N® VoiceBlue Next? Page: Credit - How can I check balance on my SIM card? (USSD commands usage) Page: CUCM - How to interconnect with CISCO Call Manager 6, 7, 8? Page: Data transfer - Does 2N® VoiceBlue Next gateway support data transfer? Page: Elastix PBX - How to interconnect with Elastix PBX? Page: HiPath 3000 - How to interconnect with Siemens HiPath 3000? Page: How to interconnect with Avaya Aura Communication Manager using SIP Page: How to set 2N® VoiceBlue Next? Page: Innovaphone PBX (IP302) - How to interconnect with Innovaphone PBX (IP302)? Page: IP setting - How to find out the IP address? Page: Licenses - Detailed information Page: Mobility Extension - How to set Mobility Extension? Page: Network Trace - How to get Wireshark network trace and network trace from 2N® VoiceBlue Next? Page: Not reachable - Not possible to boot or access gateway Page: Panasonic NCP - How to interconnect with Panasonic NCP PBX? Page: SIM card logging - What to check if SIM cards do not log into network? Page: SIM selection based on called number Page: SMS messages - How to configure Email2SMS and SMS2Email features? Page: SMS messages - How to set SMS at no answer? Page: Specification - Maximum capacity in 2N® VoiceBlue Next Page: Telephone number - Can I replace SIM card telephone number with my own number? Page: Test call - How to make a test call from softphone? Page: Trace - How to get a Wireshark trace for debugging communication? Page: Trace - How to get internal trace from 2N® VoiceBlue Next? Page: XAPI server - What to do if 2N® Xapi Server does not connect to 2N® VoiceBlue Next?