Welcome to FAQ section!

Page: 2N® BRI Lite, 2N® BRI Enterprise EN Page: 2N® EasyGate, 2N® SmartGate EN Page: 2N IP Intercoms EN Page: 2N® Analog Intercoms EN Page: 2N® LiftNet EN Page: 2N Net Audio Systems EN Page: 2N® NetStar EN Page: 2N® OfficeRoute EN Page: 2N® Omega 48, 2N® Omega Lite EN Page: 2N® SIM Star - SIM server EN Page: 2N® SingleTalk EN Page: 2N SIP Audio Systems EN Page: 2N® SmartCom, 2N® SmartCom PRO EN - up to firmware version 1.12.x Page: 2N® SpeedRoute, 2N® EasyRoute EN Page: 2N® StarGate, 2N® BlueStar, 2N® BlueTower EN Page: 2N® VoiceBlue Lite EN Page: 2N® VoiceBlue Next EN Page: 2N Process of repair Page: Vyrazene FAQ EN Page: 2N® VoiceBlue MAX EN Page: 2N les réparations de service Page: 2N Cервисный ремонт Page: SIM sniffer tool Page: Grandstream GXV3175v2 - How to configure it with 2N® Helios IP? Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® BRI Lite and BRI Enterprise Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® StarGate and 2N® BlueTower Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® VoiceBlue MAX Page: 2N® Lift8 EN Page: 2N Servicereparaturen Page: SMPP connection - How to connect Diafaan SMPP server Page: 2N® Access Commander EN Page: 2N Access Unit, Access Unit M - EN Page: 2N® Indoor Touch EN Page: Upgrade - from firmware 1.19 and lower to firmware 1.22 and higher Page: SMS messages - How to send and receive messages with Microsoft Exchange server? Page: Zoiper for Android/iOS/Windows - How to configure it with 2N® Helios IP? Page: Jak nastavit Email2SMS a SMS2Email na bráně 2N®VoiceBlue Next s Mozilla Thunderbird Page: SMS messages - How to configure Email2SMS and SMS2Email features with Windows Live Mail? Page: SMS messages - How to configure Email2SMS and SMS2Email features with Mozilla Thunderbird? Page: Email2SMS a SMS2Email - Jak nastavit na bráně 2N®VoiceBlue Next s Microsoft Outlook Page: SMS messages - How to configure Email2SMS and SMS2Email features with Microsoft Outlook? Page: Wiegand - External RFID - How to connect external RFID old version reader to 2N IP Intercom Page: Wiegand - Externí čtečka - Jak připojit externí čtečku k 2N IP Interkomu? Page: Yealink IP Phone SIP-T26P vs. 2N® SIP Audio Converter - Příjem a posílání Multicastu Page: Grandstream - Jak automaticky synchronizovat telefonní seznam Page: 2N® Indoor Touch - Jak nastavit volání mezi 2N® Indoor Touch a 2N IP Interkomem Page: !Startovací manuál pro integraci s 2N IP Interkomy Page: !Starting manual for integration with 2N IP Intercoms Page: Virtual Sound Card - Login was unsuccessful Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® NetStar PBX Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na pobočkové ústředně 2N® NetStar Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na bráně 2N® OfficeRoute Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® OfficeRoute UMTS Gateway Page: CUCM 11 - How to connect 2N® Helios IP as an extension? Page: CUCM 11 - Jak připojit 2N® IP interkom jako stanici? Page: CUCM 11 - Jak připojit 2N® IP Interkom přes SIP trunk Page: CUCM 11 - How to connect 2N® Helios IP via SIP trunk? Page: Milestone Corporate Page: Application for iOS, 2N® IP Mobile v.4 - How to setup call to/from 2N® IP Intercom? Page: 2N® Helios IP Mobile v.4 for iOS - How to call over a SIP proxy? Page: Application for iOS, 2N® IP Mobile v.4 - How to call over a SIP proxy? Page: Aplikace pro iOS, 2N® IP Mobile v.4 iOS - Jak volat přes SIP Proxy? Page: Jak nastavit 2N® IP Interkom s telefonem SNOM 760 Page: How to configure 2N®Helios IP intercom with IP phone SNOM D765 Page: How to connect REX button to 2N Access Units Page: Glossary Page: REX - Jak připojit odchodové (REX) tlačítko k 2N® Access Unit Page: Slovnicek pojmu Page: What steps I can try before I will ask for RMA for 2N® Helios IP intercom Page: Jaké kroky můžu vyzkoušet, než požádám o RMA pro interkom 2N® Helios IP Page: Factory reset - How to make HW factory reset of 2N Helios IP intercoms Page: Tovární nastavení - Jak uvést 2N IP Interkom do továrního nastavení? Page: Milestone Corporate - How to connect it with 2N® Helios IP? How to control outputs and enable double way audio via ONVIF and record video from intercom? Page: Milestone Corporate - Jak jej propojit s 2N® IP Interkomem? Jak ovládat výstupy vrátníku a povolit oboustranné audio přes ONVIF protokol a jak povolit nahrávání videa? Page: 2N Student Monitoring System Page: 2N Systém Monitoringu Studentů Page: SMS programming - How to configure 2N® Lift1 via SMS in combination with 2N® EasyGate PRO Page: SMS konfigurace - Jak nastavit 2N® Lift1 přes SMS v kombinaci s 2N® EasyGate PRO Page: SMS programming - How to configure 2N® Lift8 over SMS messages Page: SMS - Jak nastavit 2N® Lift8 pomocí SMS zpráv Page: User message - How to record and upload user message to 2N® Lift1 communicator Page: Confirmation mode - How to configure confirmation mode on 2N® Lift1 Page: Mód potvrzení - Jak nastavit druh automatické volby pro komunikátor 2N® Lift1 Page: Confirmation mode - How to configure confirmation mode on 2N® Lift8 Page: Automatická volba - Jak nastavit druh automatické volby pro komunikátor 2N® Lift8 Page: External LEDs - How to connect/disconnect external LED diods of 2N® Lift8 car unit Page: Externí LED - Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift8 Page: Externí LED - Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift1 Page: External LEDs - How to connect/disconnect external LED diods of 2N® Lift1 car unit Page: Volume control - How to increase/decrease volume of 2N® Lift8 car unit Page: Hlasitost - Jak snížit/zvýšit hlasitost kabinové jednotky 2N® Lift8 Page: Uživateslká hláška - Jak nahrát uživatelskou hlášku do komunikátoru 2N® Lift1 Page: Factory reset - How to make a factory reset on 2N® Lift1 Page: Tovární nastavení - Jak uvést zařízení 2N® Lift1 do továrního nastavení. Page: Technical Support Help Page: 2N Student monitoring with 2N Access Unit Page: 2N systém monitoringu studentů s 2N Access Unit Page: SIP registration - How to register 2N® Lift8 to 2N® OfficeRoute Page: Jak zjistit IP adresu výtahového komunikátoru 2N® LiftIP Page: Firmware upgrade - Jak provést upgrade firmwaru na 2N® LiftIP Page: Statická IP adresa - Jak nastavit statickou IP adresu 2N® LiftIP? Page: How to setup Wiegand together with the Access Unit Page: Firmware upgrade - How to make a firmware upgrade on 2N® LiftIP Page: Static IP address - How to set up static IP address on 2N® LiftIP Page: Factory reset - How to make a factory reset for 2N® Net Audio devices Page: IP address - How to get IP address of lift communicator 2N® Lift8 Page: IP adresace - Jak zjistit IP adresu výtahového komunikátoru 2N® Lift8 Page: Záloha konfigurace - Jak provést zálohu konfigurace a stáhnout trace na 2N® LiftIP Page: Jak správně reportovat technickou potíž u 2N® LiftIP Page: How to provide all information to effectively resolve a technical issue on 2N® LiftIP Page: Configuration backup - How to backup configuration and how to capture a trace on 2N® LiftIP Page: Factory reset - How to make a factory reset on 2N® LiftIP Page: 2N® LiftIP EN Page: 2N® LiftIP CZ Page: 2N® LiftIP ES Page: 2N® NetStar SW EN Page: How to control 2N® Indoor Touch via Automation of 2N IP intercom OLD Page: Jak ovládat 2N® Indoor Touch pomocí Automatizace v 2N® IP interkomu Page: Privacy Policy - 2N® Helios IP Mobile Android Page: Protocol P100 - How does the P100 protocol works for 2N Lift products? Page: Protokol P100 - Jak funguje protokol P100 pro zařízení 2N Lift? Page: Copy of 2N® SmartCom, 2N® SmartCom PRO EN Page: 2N® SmartCom PRO EN - from firmware version 1.13.x Page: Die 2N IP Sprechanlagen DE Page: My2N - Mobile Video troubleshooting Page: How to upload a video to display on 2N® IP Verso Page: Jak nahrát video do displeje interkomu 2N® IP Verso Page: iOS10 - Audio is coming from the speaker while using Bluetooth headset Page: !Database/configuration backup - How to backup database and how to capture a trace on 2N® VoiceBlue MAX? Page: !Database/configuration backup - How to backup database and how to capture a trace on 2N® StarGate or 2N® BlueTower? Page: Automation, one-time access - How to set up one-time codes via automation Page: How to provide all information to effectively resolve a technical issue with 2N® Indoor Talk Page: LTE Verso - Jak vypočítat spotřebu dat pro určení datového tarifu Page: Firmware upgrade - How to make a firmware upgrade on 2N® Indoor Talk Page: Factory reset - How to do factory reset for 2N® Indoor Talk Page: How to setup call from/to 2N® IP Intercom Page: How to call over SIP Proxy from 2N® Indoor Talk Page: Doorbell button - How to connect a bell button to the 2N® Indoor Talk Page: 2N® Indoor Talk EN Page: 2N® Indoor Talk CZ Page: 2N® Indoor Talk ES Page: Integrating a 2N® IP Intercom or Access Unit with IFTTT Page: Communication via Device ID of 2N® IP intercom Page: 2N® LTE Verso - Registration to My2N and basic setup Page: 2N® Indoor Talk and Axis Door Station - how to make a call Page: 2N® Indoor Compact and Axis Door Station - how to make a call Page: Doorbell - How to connect it to 2N® OS Indoor Units Page: Factory reset - How to do factory reset for 2N® Indoor Compact Page: Jak správně reportovat technický problém s 2N® Indoor Compact Page: 2N® Indoor Compact EN Page: 2N® Indoor Compact ES Page: 2N® Indoor Compact CZ Page: Automation, global code change via keypad – How to change a global switch code via the keypad Page: 2N® Indoor Touch 2.0 EN Page: How to control 2N® Indoor Touch 2.0 via Automation of 2N IP intercom Page: How to make a call between 2N® LiftIP and IP Phone Page: Jak sestavit hovor mezi 2N® LiftIP a IP Telefonem Page: VoIP Module - How to make a call between 2N® Lift8 and IP Phone Page: VoIP Modul - Jak sestavit hovor mezi 2N® Lift8 a IP Telefonem Page: 2N® Indoor Touch - How to use Group Authentication / Access key? Page: How to control 2N® Indoor Touch via Automation of 2N IP intercom Page: How to disable the video preview with the 2N IP intercom outside the call? Page: Multicast Discovery - What is it good for Page: 2N® Indoor Touch - How to deal with the Unicast x Multicast settings? Page: 2N® IP Mobile v.4 - How to call over a SIP proxy? Page: 2N® IP Mobile v.4 - How to use the DnD (Do not Disturb) mode? Page: 2N® IP Mobile v.4 - How to use the Video voice mail? Page: Firmware update – How to do FW update or factory reset of 2N® Indoor Touch? Page: How to connect Legacy intercom with 2N® Access Unit along with 2N® IP Security Relay Page: Jak připojit Váš starý interkom k 2N® Access Unit s použitím 2N® Security Relay Page: 2N® Indoor View EN Page: 2N® Indoor View CZ Page: 2N® Indoor View ES Page: How to provide all information to effectively resolve a technical issue with 2N® Indoor View Page: Jak zapojit a nakonfigurovat dveřní kontakt na IP interkomu Page: How to get network trace and logs from the 2N® Indoor Touch Page: Wiegand - Přehled funkce rozhraní Page: 2N® IP Verso vs LTE Verso Page: HTTP API - how to insert configuration file via http command? Page: iOS 14 & macOS Big Sur - Issues with accessing website Page: 2N® 2Wire - How to use it? Page: 2N® IP Handset EN Page: 2N® IP Handset CZ Page: 2N® IP Handset ES Page: 2N® EasyGate IP EN Page: 2N® EasyGate IP CZ Page: 2N® EasyGate IP ES Page: Access Commander REST API guide Page: 2N Mobile Key - EN Page: 2N Mobile Key - CZ Page: 2N Mobile Key - ES Page: HTTP REST API – basic information and example v.2 Page: 2N® LiftGate EN Page: 2N® LiftGate CZ Page: 2N® LiftGate ES Page: Copy of Jak Stáhnout/Nahrát konfiguraci a jak stáhnout Logy 2N® LiftGate CZ Page: 2N® Elevator center CZ Page: 2N® Elevator center EN Page: 2N® Elevator center ES Page: How to generate HAR file for Chrome Page: Interoperability Partizan STD-2MP with 2N IP Intercom Page: Trace, syslog, and Mobile Video logs – various scenarios of use Page: Trace, syslog, logy z apl. Mobile Video - různé scénaře použití Page: Factory reset - how to put the 2N LiftGate in default factory configuration Page: Behaviour of the GSM calls and the My2N app