This section is focused on Frequently Asked Questions divided by product groups. In case you have not found the information you were looking for feel free to contact your local distributor for support.
Intercom Systems
Page: 2N® BRI Lite, 2N® BRI Enterprise EN
Page: 2N® EasyGate, 2N® SmartGate EN
Page: 2N IP Intercoms EN
Page: 2N® Analog Intercoms EN
Page: 2N® LiftNet EN
Page: 2N Net Audio Systems EN
Page: 2N® NetStar EN
Page: 2N® OfficeRoute EN
Page: 2N® Omega 48, 2N® Omega Lite EN
Page: 2N® SIM Star - SIM server EN
Page: 2N® SingleTalk EN
Page: 2N SIP Audio Systems EN
Page: 2N® SmartCom, 2N® SmartCom PRO EN - up to firmware version 1.12.x
Page: 2N® SpeedRoute, 2N® EasyRoute EN
Page: 2N® StarGate, 2N® BlueStar, 2N® BlueTower EN
Page: 2N® VoiceBlue Lite EN
Page: 2N® VoiceBlue Next EN
Page: 2N® Process of repair
Page: Vyrazene FAQ EN
Page: 2N® VoiceBlue MAX EN
Page: 2N® les réparations de service
Page: 2N® Cервисный ремонт
Page: SIM sniffer tool
Page: Grandstream GXV3175v2 - How to configure it with 2N® Helios IP?
Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® BRI Lite and BRI Enterprise
Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® StarGate and 2N® BlueTower
Page: Call routing - Changes in call routing in firmware 1.20+ compared to earlier versions on 2N® VoiceBlue MAX
Page: 2N® Lift8 EN
Page: 2N® Servicereparaturen
Page: SMPP connection - How to connect Diafaan SMPP server
Page: 2N® Access Commander EN
Page: 2N Access Unit EN
Page: 2N® Indoor Touch EN
Page: Upgrade - from firmware 1.19 and lower to firmware 1.22 and higher
Page: SMS messages - How to send and receive messages with Microsoft Exchange server?
Page: Zoiper for Android/iOS/Windows - How to configure it with 2N® Helios IP?
Page: Jak nastavit Email2SMS a SMS2Email na bráně 2N®VoiceBlue Next s Mozilla Thunderbird
Page: SMS messages - How to configure Email2SMS and SMS2Email features with Windows Live Mail?
Page: SMS messages - How to configure Email2SMS and SMS2Email features with Mozilla Thunderbird?
Page: Email2SMS a SMS2Email - Jak nastavit na bráně 2N®VoiceBlue Next s Microsoft Outlook
Page: SMS messages - How to configure Email2SMS and SMS2Email features with Microsoft Outlook?
Page: Wiegand - External RFID - How to connect external RFID old version reader to 2N® IP Intercom
Page: Wiegand - Externí čtečka - Jak připojit externí čtečku k 2N® IP Interkomu?
Page: Yealink IP Phone SIP-T26P vs. 2N® SIP Audio Converter - Příjem a posílání Multicastu
Page: Grandstream - Jak automaticky synchronizovat telefonní seznam
Page: 2N® Indoor Touch - Jak nastavit volání mezi 2N® Indoor Touch a 2N® IP Interkomem
Page: !Startovací manuál pro integraci s 2N® IP Interkomy
Page: !Starting manual for integration with 2N® IP Intercoms
Page: Virtual Sound Card - Login was unsuccessful
Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® NetStar PBX
Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na pobočkové ústředně 2N® NetStar
Page: Jak zaregistrovat aplikaci 2N® Helios IP Mobile v4 k Proxy na bráně 2N® OfficeRoute
Page: How to register 2N® Helios IP Mobile v4 with SIP Proxy on 2N® OfficeRoute UMTS Gateway
Page: CUCM 11 - How to connect 2N® Helios IP as an extension?
Page: CUCM 11 - Jak připojit 2N® IP interkom jako stanici?
Page: CUCM 11 - Jak připojit 2N® IP Interkom přes SIP trunk
Page: CUCM 11 - How to connect 2N® Helios IP via SIP trunk?
Page: Milestone Corporate
Page: 2N® Indoor Touch - How to switch between the internal and external camera OLD
Page: Application for iOS, 2N® IP Mobile v.4 - How to setup call to/from 2N® IP Intercom?
Page: 2N® Helios IP Mobile v.4 for iOS - How to call over a SIP proxy?
Page: Application for iOS, 2N® IP Mobile v.4 - How to call over a SIP proxy?
Page: Aplikace pro iOS, 2N® IP Mobile v.4 iOS - Jak volat přes SIP Proxy?
Page: Jak nastavit 2N® IP Interkom s telefonem SNOM 760
Page: How to configure 2N®Helios IP intercom with IP phone SNOM D765
Page: How to connect REX button to 2N Access Units
Page: Glossary
Page: REX - Jak připojit odchodové (REX) tlačítko k 2N® Access Unit
Page: Slovnicek pojmu
Page: What steps I can try before I will ask for RMA for 2N® Helios IP intercom
Page: Jaké kroky můžu vyzkoušet, než požádám o RMA pro interkom 2N® Helios IP
Page: Factory reset - How to make HW factory reset of 2N Helios IP intercoms
Page: Tovární nastavení - Jak uvést 2N® IP Interkom do továrního nastavení?
Page: Milestone Corporate - How to connect it with 2N® Helios IP? How to control outputs and enable double way audio via ONVIF and record video from intercom?
Page: Milestone Corporate - Jak jej propojit s 2N® IP Interkomem? Jak ovládat výstupy vrátníku a povolit oboustranné audio přes ONVIF protokol a jak povolit nahrávání videa?
Page: 2N Student Monitoring System
Page: 2N Systém Monitoringu Studentů
Page: SMS programming - How to configure 2N® Lift1 via SMS in combination with 2N® EasyGate PRO
Page: SMS konfigurace - Jak nastavit 2N® Lift1 přes SMS v kombinaci s 2N® EasyGate PRO
Page: SMS programming - How to configure 2N® Lift8 over SMS messages
Page: SMS - Jak nastavit 2N® Lift8 pomocí SMS zpráv
Page: User message - How to record and upload user message to 2N® Lift1 communicator
Page: Confirmation mode - How to configure confirmation mode on 2N® Lift1
Page: Mód potvrzení - Jak nastavit druh automatické volby pro komunikátor 2N® Lift1
Page: Confirmation mode - How to configure confirmation mode on 2N® Lift8
Page: Automatická volba - Jak nastavit druh automatické volby pro komunikátor 2N® Lift8
Page: External LEDs - How to connect/disconnect external LED diods of 2N® Lift8 car unit
Page: Externí LED - Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift8
Page: Externí LED - Jak připojit/odpojit externí LED diody jednotky kabinové jednotky 2N® Lift1
Page: External LEDs - How to connect/disconnect external LED diods of 2N® Lift1 car unit
Page: Volume control - How to increase/decrease volume of 2N® Lift8 car unit
Page: Hlasitost - Jak snížit/zvýšit hlasitost kabinové jednotky 2N® Lift8
Page: Uživateslká hláška - Jak nahrát uživatelskou hlášku do komunikátoru 2N® Lift1
Page: Factory reset - How to make a factory reset on 2N® Lift1
Page: Tovární nastavení - Jak uvést zařízení 2N® Lift1 do továrního nastavení.
Page: Technical Support Help
Page: 2N Student monitoring with 2N Access Unit
Page: 2N systém monitoringu studentů s 2N Access Unit
Page: SIP registration - How to register 2N® Lift8 to 2N® OfficeRoute
Page: Jak zjistit IP adresu výtahového komunikátoru 2N® LiftIP
Page: Firmware upgrade - Jak provést upgrade firmwaru na 2N® LiftIP
Page: Statická IP adresa - Jak nastavit statickou IP adresu 2N® LiftIP?
Page: How to setup Wiegand together with the Access Unit
Page: Firmware upgrade - How to make a firmware upgrade on 2N® LiftIP
Page: Static IP address - How to set up static IP address on 2N® LiftIP
Page: Factory reset - How to make a factory reset for 2N® Net Audio devices
Page: IP address - How to get IP address of lift communicator 2N® Lift8
Page: IP adresace - Jak zjistit IP adresu výtahového komunikátoru 2N® Lift8
Page: Záloha konfigurace - Jak provést zálohu konfigurace a stáhnout trace na 2N® LiftIP
Page: Jak správně reportovat technickou potíž u 2N® LiftIP
Page: How to provide all information to effectively resolve a technical issue on 2N® LiftIP
Page: Configuration backup - How to backup configuration and how to capture a trace on 2N® LiftIP
Page: Factory reset - How to make a factory reset on 2N® LiftIP
Page: 2N® LiftIP EN
Page: 2N® LiftIP CZ
Page: 2N® LiftIP ES
Page: 2N® NetStar SW EN
Page: How to control 2N® Indoor Touch via Automation of 2N IP intercom OLD
Page: Jak ovládat 2N® Indoor Touch pomocí Automatizace v 2N® IP interkomu
Page: Privacy Policy - 2N® Helios IP Mobile Android
Page: Protocol P100 - How does the P100 protocol works for 2N Lift products?
Page: Protokol P100 - Jak funguje protokol P100 pro zařízení 2N Lift?
Page: Copy of 2N® SmartCom, 2N® SmartCom PRO EN
Page: 2N® SmartCom PRO EN - from firmware version 1.13.x
Page: Die 2N IP Sprechanlagen DE
Page: My2N - Mobile Video troubleshooting
Page: How to upload video to display of 2N® IP Verso
Page: Jak nahrát video do displeje interkomu 2N® IP Verso
Page: iOS10 - Audio is coming from the speaker while using Bluetooth headset
Page: !Database/configuration backup - How to backup database and how to capture a trace on 2N® VoiceBlue MAX?
Page: !Database/configuration backup - How to backup database and how to capture a trace on 2N® StarGate or 2N® BlueTower?
Page: Automation, one-time access - How to set up one-time codes via automation
Page: How to provide all information to effectively resolve a technical issue with 2N® Indoor Talk
Page: LTE Verso - Jak vypočítat spotřebu dat pro určení datového tarifu
Page: Firmware upgrade - How to make a firmware upgrade on 2N® Indoor Talk
Page: Factory reset - How to do factory reset for 2N® Indoor Talk
Page: How to setup call from/to 2N® IP Intercom
Page: How to call over SIP Proxy from 2N® Indoor Talk
Page: Doorbell button - How to connect a bell button to the 2N® Indoor Talk
Page: 2N® Indoor Talk EN
Page: 2N® Indoor Talk CZ
Page: 2N® Indoor Talk ES
Page: Integrating a 2N® IP Intercom or Access Unit with IFTTT
Page: Communication via Device ID of 2N® IP intercom
Page: 2N® LTE Verso - Registration to My2N and basic setup
Page: 2N® Indoor Talk and Axis Door Station - how to make a call
Page: 2N® Indoor Compact and Axis Door Station - how to make a call
Page: Doorbell - How to connect it to the 2N® Indoor Compact
Page: Factory reset - How to do factory reset for 2N® Indoor Compact
Page: Jak správně reportovat technický problém s 2N® Indoor Compact
Page: 2N® Indoor Compact EN
Page: 2N® Indoor Compact ES
Page: 2N® Indoor Compact CZ
Page: Automation, global code change via keypad – How to change a global switch code via the keypad
Page: 2N® Indoor Touch 2.0 EN
Page: How to control 2N® Indoor Touch 2.0 via Automation of 2N IP intercom
Page: How to make a call between 2N® LiftIP and IP Phone
Page: Jak sestavit hovor mezi 2N® LiftIP a IP Telefonem
Page: VoIP Module - How to make a call between 2N® Lift8 and IP Phone
Page: VoIP Modul - Jak sestavit hovor mezi 2N® Lift8 a IP Telefonem
Page: 2N® Indoor Touch - How to switch between the internal and external camera
Page: 2N® Indoor Touch - How to use 2N® IP Group Authentication/Access key?
Page: How to control 2N® Indoor Touch via Automation of 2N IP intercom
Page: How to disable the video preview with the 2N IP intercom outside the call?
Page: Multicast Discovery - What is it good for
Page: 2N® Indoor Touch - How to deal with the Unicast x Multicast settings?
Page: 2N® IP Mobile v.4 - How to call over a SIP proxy?
Page: 2N® IP Mobile v.4 - How to use the DnD (Do not Disturb) mode?
Page: 2N® IP Mobile v.4 - How to use the Video voice mail?
Page: Firmware update – How to do FW update or factory reset of 2N® Indoor Touch?
Page: How to connect Legacy intercom with 2N® Access Unit along with 2N® IP Security Relay
Page: Jak připojit Váš starý interkom k 2N® Access Unit s použitím 2N® Security Relay
Page: 2N® Indoor View EN
Page: 2N® Indoor View CZ
Page: 2N® Indoor View ES
Page: How to provide all information to effectively resolve a technical issue with 2N® Indoor View
Page: Jak zapojit a nakonfigurovat dveřní kontakt na IP interkomu
Page: How to get network trace and logs from the 2N® Indoor Touch
Page: Wiegand - Přehled funkce rozhraní
Page: 2N® IP Verso vs LTE Verso
Page: HTTP API - how to insert configuration file via http command?
Page: iOS 14 & macOS Big Sur - Issues with accessing website
Page: 2N® 2Wire - How to use it?
1 Comment
Fetr Martin, 2N
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