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 Frequently Asked Questions - 2N IP Intercoms and Answering Units

Can I use tablet or mobile phone to connect to the 2N IP intercom?

  • Yes, using the 2n Mobile Video app you can use basically any mobile phone/tablet with Android or Iphone.

If a single house has two entrances , can we use two IP intercoms and connect them to one screen inside?

  • Yes, no problem. You can call the answering units from more than thousand different door stations.

Can we place IP Intercom under direct sunlight?
  • You have to always see the operationg temperature in technical parameters area under each product page of the intercom. You can find it here.

Can we see out door unit through web ?
  • You can see the camera through the configuration web interface, but it is only for installers. For the users is better to use IP eye software.

Imagine if i have 2 electronic door lock and 1 outdoor station can we assign individual relay to open the door separately? 4 lock will be controlled seperately right? This can be contrlled from 2N screen or 2N application, right?
You can generally control up to 4 different locks, but you have to always check the how many outputs the intercom has and if you need to buy more. Then you can control the locks from the application 2N Mobile Video or 2N IP Eye.

How many entrance panel is supported for IP Solo system?

This strongly depends on the limitations of the network you use. You can find more information here.

Can we record the audio communication on a server?

Not exactly within the function of the intercom or answering unit. It can be function of the IP PBX for example that the intercoms/answering unit is connected to.

In order to monitor the system from the mobile application, we should connect our switch to the internet or the monitor it self could be connected to the internet thru P2P function?

You can do both. Normally the intercom is connected for example through the router of local internet provider.

Do you have an IP audio intercom to communicate with 2N Indoor Talk?

Yes, you can use IP Verso, IP Vario or IP Force without video version, or you can also use IP Safety or IP Uni which are audio only intercoms. You can find all these in the catalogue.

Does the system allow internal calls from one apartment to another ?

Yes, within Indoor Touch you can call between apartments.

can i use the keypad module as a speed dial to sip accounts, instead of extending to multiple call buttons?

Yes, no problem. The keypad has both functions: to insert PIN code or call extensions.
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