Method 1: Using report form
Method 2: Send logs to your email (if you already have a ticket with Tech Support)
This approach is better in case, that you are already in touch with 2N Tech Support and you are requested to make new logs. You can send the logs directly to your email and then attach the logs to the case which is already opened at 2N. Logs can be downloaded by tapping 7x on the name of the application in the settings and send the logs to your mail or save it to your smartphone.
Method 3: Login screen logs
If you are not able to log in or open the app, you can still send us the logs from the 2N® Mobile Video application. Tap 9x on the name of the application as shown in the next figure.