This FAQ describes how to use Video voice mail function on a device with 2N® Helios IP Mobile application and how to configure it. With Video voice mail it is possible to see and save a video record from a not answered call. Upon not accepting, the call is saved in Call Log. This function is available on 2N® Indoor Touch and other devices running 2N® Helios IP Mobile application.
2N® Helios IP Mobile offers an option to export video voice record to the MicroSD card. Click on Export, choose a folder, where you want to save files and press OK to save it. Files that are exported are video records in .mkv format and snapshot from the beginning of a record in .jpg format. If you want to save files in different place press ../ to go up in the file structure.
After reaching 30 records in Call Log, the oldest are replaced. Thanks to this function you don´t need to worry about no memory in the storage.
For more information please follow the user guide here.